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FAQ

  • » Do you ship Worldwide? How much is it?

     

    I do ship worldwide! If you have an address, I will ship to it! The shipping price depends on how heavy the package is, but it's usually around 6-8 USD. If you're checking out and the shipping price seems to be ridiculously overpriced, send me a message and I'll see if I can lower it!

  • » Where is the store based?

     

    Brooklyn, NY

     

  • » What is this store's return and exchange policy?

     

    Returns and Exchanges are on a case-by-case basis. Generally, I will gladly accept returns on items that were pre-owned by me, but pre-sale items are final sale. If you're unhappy with your order in anyway, contact me at amelia@ameliastardust.nyc and we will figure something out!

     

  • » Do you accept orders placed outside of the US?

     

    We sure do! Shipping is a little more expensive but I promise it's worth it!

     

  • » How long will it take to receive my order?

     

    For the most part, every order is either shipped out the day you purchase it, or the day after (depending on the time). Bear in mind that I am just one 21 year old girl, and sometimes I get overwhelmed with orders, and it might take a little longer for me to get yours to you! Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. I try to ship priority whenever possible to make sure it gets to you as soon as possible!
    International shipping delivery times may vary between 2 and 12 weeks.

     

  • » What if I need to cancel an order?

     

    Send me an email. Cancelations are at my discretion and subject to a 30% restocking fee.

  • » What if I want to send this as a gift?

     

    NO PROBLEM! Gifts are some of my favorite things, and i am more than happy to go overboard on ribbons and stickers and tissue paper for you :) just let me know if you need it gift wrapped and if you would like to include a note and i will happily do it!