I do ship worldwide! If you have an address, I will ship to it! The shipping price depends on how heavy the package is, but it's usually around 6-8 USD. If you're checking out and the shipping price seems to be ridiculously overpriced, send me a message and I'll see if I can lower it!
» Where is the store based?
» What is this store's return and exchange policy?
Returns and Exchanges are on a case-by-case basis. Generally, I will gladly accept returns on items that were pre-owned by me, but pre-sale items are final sale. If you're unhappy with your order in anyway, contact me at firstname.lastname@example.org and we will figure something out!
» Do you accept orders placed outside of the US?
We sure do! Shipping is a little more expensive but I promise it's worth it!
» How long will it take to receive my order?
For the most part, every order is either shipped out the day you purchase it, or the day after (depending on the time). Bear in mind that I am just one 21 year old girl, and sometimes I get overwhelmed with orders, and it might take a little longer for me to get yours to you! Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. I try to ship priority whenever possible to make sure it gets to you as soon as possible! International shipping delivery times may vary between 2 and 12 weeks.
» What if I need to cancel an order?
Send me an email. Cancelations are at my discretion and subject to a 30% restocking fee.
» What if I want to send this as a gift?
NO PROBLEM! Gifts are some of my favorite things, and i am more than happy to go overboard on ribbons and stickers and tissue paper for you :) just let me know if you need it gift wrapped and if you would like to include a note and i will happily do it!
WHERE DO YOU SHIP? If you have an address, I will ship to you! I ship everywhere in the world and try to keep my shipping costs as low as possible!
WHEN WILL MY ORDER SHIP? Please allow 3-5 business days for your order to be processed prior to shipment. Orders are not shipped on weekends or holidays. Please allow for extra time during busy seasons.
>HOW TO MAKE SURE YOUR PACKAGE GETS TO YOU SAFE AND SOUND< Prior to checkout, please, please, please double check that your address is correct. Amelia Stardust verifies each address prior to shipping, and is therefore not responsible for packages that are lost or returned. Packages that are returned to Amelia Stardust due to "unknown address"/"recipient unknown" will not be refunded.
TRACKING YOUR ORDER When your order has been processed and shipped, you will receive an e-mail notification from us which will include the shipping details and the tracking number. Please allow 24 – 72 hours for the tracking information to show on the USPS website.
Please track your packages. Amelia Stardust is not responsible for lost, returned or stolen shipments. Packages may/will be left at your front door by the postal courier if no one is home to receive it. We have no control over what happens to your package once the postal courier delivers it. We do not replace or refund orders that are scanned "delivered" by USPS.
Important Note: If there is a problem with your package delivery or tracking number, please contact USPS directly. USPS: 1-800-ASK-USPS
If USPS Tracking confirms that the package has been "Delivered", no refunds will be made. We are not responsible for lost or stolen packages or packages delayed in transit. *If your order is returned to us due to an incorrect or insufficient address, you are responsible for the original shipping cost + any incurred charges.
HOW LONG WILL MY SHIPMENT TAKE? Generally, 4-6 days for domestic shipments and 1-2 weeks for international. However, international shipments can take anywhere from 2-6 weeks to arrive so please be mindful.